🔐 Privacy Policy
Last Updated: January 1, 2025
At Alomo Cleaning Services (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, services, and communication platforms.
By using our website or booking our services, you agree to the terms of this Privacy Policy.
1. 📋 Information We Collect
We may collect the following types of personal information from you:
Contact Information: Name, email address, phone number, and physical address.
Service Details: Cleaning preferences, property type, and instructions related to your cleaning services.
Billing Information: Payment card details, billing address (processed through secure third-party providers).
Website Usage Data: IP address, browser type, device info, and usage data (collected via cookies and analytics tools).
Communication Records: Emails, messages, and customer support interactions for service quality and training.
2. 🔧 How We Use Your Information
We use your personal information for the following purposes:
To provide and manage our cleaning services
To process payments and send invoices
To communicate service updates, appointment confirmations, or promotions
To respond to your questions, requests, or concerns
To personalize your experience with our services
To improve our website and service quality
To comply with legal obligations and prevent fraudulent activity
3. 🔐 Data Protection & Security
We take the security of your information seriously. We use a combination of physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse. Payment information is processed through encrypted third-party payment gateways, and we do not store sensitive card data on our servers.
4. 🍪 Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These help us:
Understand how visitors interact with our site
Remember your preferences
Improve site functionality and performance
You can disable cookies through your browser settings, although some features of our site may not function properly as a result.
5. 📤 Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data with:
Trusted third-party service providers who assist in payment processing, website hosting, and customer communication
Government authorities if required by law or for legal compliance
Successor entities in the event of a business merger or acquisition (you will be notified in advance)
All third-party partners are required to maintain the confidentiality and security of your data.
6. 📱 Your Rights & Choices
You have the right to:
Request access to or correction of your personal data
Opt out of promotional emails at any time using the unsubscribe link
Request deletion of your data (subject to legal obligations)
Control cookie settings through your browser
To make any such requests, please contact us at:
📧 info@alomocleaningservices.com
7. 👶 Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal data from children without verified parental consent.
8. 🌍 External Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those external sites.
9. 🔄 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
📬 Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:
Alomo Cleaning Services
📧 Email: info@alomocleaningservices.com
📞 Phone: +1 202 536-8123
🌐 Website: alomocleaningservices.com